Adrian Fautt, Chief Concierge

Park Hyatt Tokyo

What is your favorite cultural place to walk to from the hotel?   

Just 10 minutes from the hotel is the Meiji Shrine which is my favorite place to bring myself to peace and tranquility.  This shrine is one of Japan’s most formal Shinto Shrine.

You have 1,500 yen to spend on lunch, where would you eat?  If you had 50,000 yen? 

My favorite casual but traditional restaurant is Tsunahachi for a great local tempura bowl lunch.  For a special evening out Robataya would be my choice to have the very best of choice of Japanese vegetables, seafood and meats including Kobe Beef with a festive atmosphere. 

What have guests been asking about lately?  What kind of experiences are they looking for?

Our guests have been very interested in night life, Kabukicho is known as Japan’s largest night life town, which is located in our neighborhood.

If you could learn to create one dish at the hotel’s restaurant, what would it be?

The New York Cheesecake served at our New York Grill would be my choice to have a chance to create and indulge. 


What is your favorite piece of artwork in the hotel?

The “Air Flow” located in our entrance.  This piece really reminds me of what the world is about, representing the globe and seasons.

Is there an interesting fact about the hotel that many people don’t know?

We are located near Shinjuku Station which is the busiest train station in the world with 3.6 million users every day, the hub of Tokyo.

Can you tell us about a rare and unique experience you have curated for your guests?  

I had once sent a toy poodle to Singapore which was purchased by the guest but was returned and I had to find a foster family for the little one.

Is there one other Park Hyatt hotel or resort in particular that you love or are dying to visit?

It is my dream to visit the Park Hyatt Paris – Vendome.  As I am a member of the Les Clefs d’Or, my heart directs me to the land that established this profession, the concierge.  

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3-7-1-2 Nishi Shinjuku, Shinjuku-Ku, Tokyo, Japan, 163-1055

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