Our Hotel

From the moment a guest walks in and collects the room key on a sterling silver key ring, it is clear that a stay at Park Hyatt Tokyo will be an “over-the-top” experience. Perched on the top floors of a modern skyscraper that towers above one of Asia’s most thrilling cities, this hotel is widely acknowledged to be Tokyo’s finest. Whether you are visiting on holiday or travelling for business, we hope you will enjoy the unique spirit of the hotel and the personalized service of our staff available to address your every need.


Hotel Features

  • All guestrooms located above the 41st floor
  • Spacious bathroom with a luxuriously deep bathtub and separate shower
  • All rooms feature a 15-inch television in the bathroom
  • Walk-in wardrobes
  • Stunning views
  • Club On The Park: aesthetics and fitness centre
  • Staffed by an international team of fitness specialists and aestheticians
  • Seven treatment rooms
  • Whirlpools, wet and dry saunas, cold plunge pools
  • Fully equipped gymnasium
  • Aerobics studio
  • Indoor swimming pool,
  • Library: A private library of fine books on international travel, art and culture is available for all guests in residence
  • 177 generously sized guest rooms, including 23 suites
More Hotel Features >>

General Manager


I grew up in the center of Paris, close to the “Invalides”, by the Rodin Museum. I also spent many years of my youth in the Saint-Germain-des-près area.

Did you know…

…that we have an average of five wedding proposals a week at the New York Grill? I proposed to my Japanese wife in a plane… precisely halfway between Paris and Tokyo!

I never travel without… 

…paying attention to the beauty of the planet. I always take window seats in planes. I remember seeing the Northern Lights once, on a Siberian flight, while everyone else was sleeping. I’ve always been interested in geography and maps, and I love knowing where I am while looking at the maps from my seat in the sky!

Insider travel trip 

I have two. First, never look at the customs agent in the eye as you exit the airport…this is the best way to avoid being called for searches. It has worked for me at least! Second, always use ear-plugs while travelling long-haul. We do not quite realize how tiring the background noise of a plane is during the extended periods spent in the air. Every time I’ve used them, I have reduced the impact of travel. 

Career Journey

I decided to be a hotelier when I was just 14. Having been lucky to travel with my family, I wanted to spend my life in hotels that always fascinated me with their mystique. I began as a Clef d’Or Concierge in Paris. After graduating from Lausanne hotel school, I began my career with Hyatt 23 years ago. I’ve since held positions in Tahiti, Osaka, Guam, Tokyo, London, Brussels, Paris, Birmingham (UK), and have returned to the Park Hyatt Tokyo in my current position a few years ago.

Other interests 

I take part in a couple of triathlons every year and train regularly. Working in hotels has its advantages, but one can quickly become very fat! I need to compensate my culinary regimen with one in the water, on the bike, or on the road!

Your best travel memory

A safari in South Africa which I would like to repeat when my children are old enough. Seeing wild animals in nature, was magical. On top of that, I found South Africa a truly magnificent country in and of itself.

New favorite restaurant

Higashiyama in Tokyo. A great casual, modern-Japanese restaurant.

A day in the life of Philippe Roux-Dessarps… 

…begins as I arrive at the Park Hyatt Tokyo. Every morning, I am reminded of the magic of this hotel. The rest of the day is very diverse. As a General Manager I am involved in many aspects of the operation of the hotel. The part that I prefer, though, is making a difference to our guests. I have the best job in the world, where I work with a team who can create unforgettable memories for our guests! This is truly magic. 

Things I love about Park Hyatt Tokyo

I love the serene atmosphere which characterizes the hotel. I believe it exists thanks to the design and architecture, but beyond the physical attributes there is an intangible essence which I credit to the wonderful team that I am blessed with. 

More General Manager >>


The staff at Park Hyatt Tokyo is committed to ensuring that we meet all the requirements for guests with disabilities. Wheelchair accessible rooms and facilities are available in the hotel.


For more information, please contact us at +81.3.5322.1234 or via email at tokyo.park@hyatt.com.
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Business Services

Even to the most seasoned traveller, a visit to Tokyo can be a daunting prospect. The sheer pace of this sprawling city can be bewildering, with packed subways and fast-moving expressways. Simply getting around when both the language and the culture are so foreign is a challenge to many visitors from abroad.

Open 24 hours daily, Park Hyatt Tokyo’s Business Centre is your liaison with Japan. We understand the pressures of a busy travel itinerary and are here to help you get the most out of your time. We can assist you with a range of business services from logistics of a business trip, the printing of business cards in Japanese, and an explanation of Japanese business customs and etiquette. We specialise in providing accurate and up-to-date information, referrals and practical advice for our guests.

Moreover, the Business Centre provides a full range of office equipment and secretarial services, including facsimile transmission, computing, word processing, photocopying and translation. Individual workstations are equipped with desktop computers, a dedicated inkjet printer and the latest business software. For guests looking for a private meeting space, two fully equipped boardrooms (52m²) seating 12 are available for hire. Located high-above the city alongside our guestrooms, the boardrooms offer panoramic views of the city below and hotel services such as Room Service may be enjoyed for a relaxing atmosphere.

For easy communication with business associates and travel companions, all guests enjoy complimentary access to an international mobile phone and wireless Internet connection. In addition, SIM mobile phones, international videoconferencing and Japanese/English laptops are available on a 24-hour basis for hire and video recorders, flip charts, and overhead and slide projectors are free of charge.

Boardroom Rates
  • 2 hours for 63,000JPY
  • 13,000JPY for every additional hour up to 6 hours
  • 6,500JPY for every additional hour between 6 to 12 hours
  • Usage of 12 hours+ (maximum use of up to 24 hours) will incur an additional flat fee of 51,000JPY

*Boardroom rates are available from a 2-hour minimum use and include the use of an LCD projector, OHP and DVD. *Boardroom rates are offered at half price for staying guests. *Corporate rates are also available.

Please contact the Business Centre at businesscenter.phtokyo@hyatt.com or by telephone +81 3 5323 3410 for further details.

In addition, Park Hyatt Tokyo guestrooms are designed with the international business traveller in mind, and double as a serene retreat and private office. Each room is equipped with two phone lines, complimentary wireless LAN Internet access, voicemail, dictionaries, DVD and compact disc players.
More Business Services >>

Internet Access

Stay connected during your stay with us. See below for the type of Internet access and availability.  In addition, complimentary Wireless High-Speed Internet access is available in all rooms as well as all restaurants, lounges, bars and Delicatessen.
More Internet Access >>

Map & Directions

A complimentary shuttle bus serves the hotel with regularly scheduled departures from the Shinjuku L-Tower Building. Please click here for details.

Tokyo Airports
  • Narita International Airport (NRT) - 80 minutes by Narita Express to Shinjuku Station, followed by a 5 minute taxi ride or complimentary shuttle bus to the hotel. Alternative transportation: Airport Limousine Bus to Park Hyatt Tokyo - approximately 60 minutes.  If there is a long wait until the next direct bus, guests may also take another Airport Limousine Bus to Shinjuku Station, followed by a 5-minute taxi ride or complimentary shuttle bus to the hotel. Chauferfeured-car and taxi services can also be arranged from the airport.
  • Haneda Domestic Airport (HND) - Chauferfeured-car and taxi services (approximately 20 - 30 minutes) can be arranged from the airport (please click here to download the access map). Airport Limousine Bus - approximately 35 minutes. Alternative transportation: 60 minutes by monorail and train to Shinjuku Station, followed by a 5 minute taxi ride to the hotel.

Districts in Tokyo
  • Shinjuku (commercial, administrative and entertainment center) - walking distance (please click here to download the access map.)
  • Omotesando (luxury shopping area) - 10 min. by taxi
  • Aoyama (shopping and entertainment area) - 15 min. by taxi
  • Shibuya (shopping and entertainment area) - 15 min. by taxi
  • Akasaka (central business district) - 20 minutes by taxi
  • Roppongi / Roppongi Hills / Tokyo Mid Town (nightlife and entertainment area) - 20 minutes by taxi
  • Marunouchi  (financial and business district) - 30 min. by car
  • Ginza (shopping and entertainment district) - 30 min. by taxi

Distances to the hotel

Park Hyatt Tokyo is ideally located in the heart of Tokyo. The hotel is situated in Shinjuku, the city's prime business and entertainment district. For more information about attractions near the hotel, please visit the Shinjuku information page. 
  • Yoyogi Park (One of Tokyo´s largest parks) - 15 minutes walk
  • Meiji Shrine (Holy Temple) - 15 minutes walk
  • Imperial Palace - 30 minutes by taxi
  • Tokyo International Forum - 30 minutes by taxi
More Map & Directions >>

Onsite Services

  • Concierge for all travel and entertainment requirements/multilingual staff
  • Full-service Business Centre open 24 hours daily
  • Fully equipped boardrooms seating 12
  • International videoconferencing
  • Complimentary Wireless High-Speed Internet access in all guestrooms as well as all restaurants, lounges, bars and Delicatessen.
  • E-Mobile portable Wi-Fi rental service
  • Complimentary mobile phone rentals
  • Library housing over 2,000 books on art, culture and travel
  • Private art collection
  • Dry cleaning, laundry and pressing available seven days a week
  • Beauty salon
  • In-room shiatsu massage seven days a week
  • Licensed doctor on call 24 hours
  • Exchange of all major currencies
  • Airport limousine bus - please click here for time schedule
  • Complimentary shoe shine
  • Wedding Chapel
  • Babysitting service available by reservation
  • Private Dining
  • Kids at The Park - We offer various items to help ensure both a fun and safe visit for our wee friends of Park Hyatt Tokyo. The Concierge is always ready and happy to help with requests.
For more information, please contact +81 3 5323 1234 or e-mail concierge.phtokyo@hyatt.com.
More Onsite Services >>


<Parking Charges>

For Hotel Guests: 3,100JPY per night


For Restaurant Guests spending 5,000JPY or more: complimentary for up to two hours


Banquet Guests: complimentary for up to two hours


Standard charge of 250JPY per 30 minutes


<Valet Parking>

For your convenience, we are pleased to offer valet parking for our guests.

For Hotel Guests: 5,000JPY per night, unlimited use

For Restaurant Guests:
Daytime Use (7:00 am - 4:00 pm) for up to two hours: 3,000JPY
Evening Use (after 4:00 pm): 5,000JPY

Banquet Guests: 5,000JPY


Club On The Park Guests (member): 3,000JPY per visit

Outside Guests: 7,000JPY

  • Prices for valet parking are inclusive of tax, valet service and parking. We do not accept Parking Vouchers for Valet Parking Services
  • Prices are for one-time use unless noted otherwise
  • For additional information, kindly contact our Front Service staff
More Parking >>

Hotel Shops

Pastry Boutique

Near the hotel entrance on the second floor is the Pastry Boutique offering specialty cakes, pastries, and exquisite fresh bakery items, made to order and presented in beautiful Park Hyatt packaging. The Pastry Boutique's refined walnut interior is a warm and inviting introduction to the rest of the hotel's delights.


Open Daily from 11:00 am to 7:00 pm
For enquiries please call: +81-3-5323-3462


Park Hyatt Tokyo’s Delicatessen is a chic gourmet specialty shop situated on the first floor of the Shinjuku Park Tower's airy light-filled atrium. The Delicatessen features its own original branded items chosen from the most organic ingredients to complement its home-style recipes and a showcase replete with the finest cheeses, cold cuts, seafood, salads, sandwiches and desserts.

The Delicatessen also provides Tokyo shoppers with unique delicacies from around the world, in addition to a vast array of items for home delivery. Celebration picnic sets for instant movable feasts and a wide selection of vintage wines from around the world are among the many unique and festive gifts available for anniversaries and other special occasions. Indoor and outdoor dining is available. Enjoy complimentary Wireless Internet service with fresh coffee and deli items.

Open Daily from 11:00 am to 7:00 pm

For enquiries please call: +81-3-5323-3635


More Hotel Shops >>


Tokyo is served by a major international airport, Narita Airport, 40 miles from Tokyo, and a domestic one, Haneda Airport, just five miles from the city centre. Renowned worldwide for its long distance Bullet Trains, the Tokyo train system is fast and efficient and is also the standard way of getting around the city. Nearly everything of interest lies either on or within the JR Yamanote line, the rail loop that circles central Tokyo.

  • Narita International Airport (NRT) - 80 minutes by Narita Express, taxi service available. Alternative transportation: Airport Limousine Bus to Park Hyatt Tokyo - about 105 minutes.  Alternatively, guests may take the Airport Limousine Bus to Shinjuku Station and take a 5-minute taxi ride to the hotel if there is a long waiting period before the next bus heading to Park Hyatt Tokyo.
  • Haneda International Airport - taxi service (approximately 20-30 minutes / please click here to download the access map) and airport limousine bus (about 35 minutes) are available. Alternative transportation: 60 minutes by monorail and train
  • Shinjuku Station - 12 minutes' walk, five minutes by hotel shuttle bus or taxi
    (please click here to download the access map.)
  • Marunouchi - 30 minutes by car
  • Akasaka - 20 minutes by car
  • Aoyama - 15 minutes by car
  • Shibuya - 15 minutes by car
  • Shinjuku exit of Highway-Line No 4 - three minutes by car

From Narita Airport:  

  • The fare is 55,000JPY per one way by Sedan up to 2 people
  • The fare is 69,000JPY per one way by Van for 4 people and luggage space.
  • Please contact us if you are traveling with more than 4 people.


  • The fare is 29,000JPY per one way by mini van taxi for 2 to 4 people.


* Reservations are required
* A driver will be waiting for the guest at the arrival lobby holding the sign board with "Park Hyatt Tokyo" logo.
*For more information, please contact us at +81.3.5322.1234 or via email at tokyo.park@hyatt.com
More Transportation >>
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Check-in Time: 1pm on Weekdays, 3pm on Weekends
Check-out Time: 12:00 noon

Enjoy effortless transportation
Allow us to make your travel arrangements.

Book Now or call +81 3 5322 1234

3-7-1-2 Nishi Shinjuku, Shinjuku-Ku, Tokyo, Japan, 163-1055